MRT Warranty

MRT offers a 12 Month Limited Warranty on all products sold.

Warranty period is valid from the date of original purchase and is subject to Mates Rates Tools terms and conditions.

Warranty Terms and Conditions:

MRT Limited Warranty covers all products sold against defective workmanship or materials used under normal use for the period specified (12 months). If a fault or defect arises in the product within the warranty period the product is to be returned to MRT. MRT will not be held responsible for expenses to or from their premises. If the products are deemed to be faulty or defective due to defective workmanship or materials MRT at their discretion will either: 1. Repair the product using new or re-furbished parts of an equivalent standard, 2. Exchange the product with a product of similar condition, performance and reliability of the original or 3. Refund the purchase price of the product. Where the product was sold as a package or as part of a kit – Mates Rates Tools will only fulfill its warranty obligation on the defective product only.

 

The Warranty will not cover products here:

  • Damage has been caused due to misuse or abuse of the product, accident, external influences such as water and fire.
  • Improper Maintenance.
  • Repairs required due to normal wear and tear.
  • The person or persons submitting the warranty claim are not the original purchaser.
  • Repairs or alterations have been made or attempted by others.

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WANT TO KNOW MORE? CONTACT US TODAY.

Our friendly and experienced team of professionals are ready and waiting to answer any further questions you have in regard to MRT products and services. Call us on 1300 650 090 today.

We encourage all to visit one of our Brisbane, Sydney or Perth showrooms and check out our latest products and team updates on Facebook and Instagram.

Brisbane Store

14 Dixon Street, Yatala, QLD 4207, Australia – Phone: 1300650090 Email: [email protected]

Perth Store

29 Discovery Dr, Bibra Lake, Western Australia 6163, Australia Phone: 1300650090 Email: [email protected]

Sydney Store

1/27 Williamson Rd, Ingleburn, New South Wales 2165, Australia – Phone: 1300650090 Email: [email protected]